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Privacy Policy
Dated: May 2023

Overview

We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us. That's the basic purpose of this Privacy Policy.


Highlights
  1. Medspoke is public and posts are immediately viewable and searchable by anyone around the world. You can also use Medspoke under a pseudonym if you prefer not to use your name.

  2. When you use Medspoke, even if you're just listening to posts and looking at the pictures, we receive some personal information from you like the type of device you're using and your IP address. You can choose to share additional information with us like your email address, phone number, address book contacts, and a public profile. We use this information for things like keeping your account secure and bringing you more relevant posts, people to follow, channels, and ads.

  3. In addition to information you share with us, we use what you post, and the posts you've listen to or viewed, liked and other information to determine what topics you're interested in and other signals to show you more relevant content.

Information You Share With Us

We require certain information to provide our Service to you. For example, you must have an account in order to upload posts. When you choose to share the information below with us, we collect and use it to operate our Service.

Basic Account Information
You don't have to create an account to listen to posts, search for posts, users, or channels, or to discover trends. If you do choose to create an account, you must provide us with some personal data so that we can provide our Service to you. On Medspoke this includes a display name (for example, “charles”), a username (for example, @charles), a password, and an email address or phone number. Your display name and username are always public, but you can use either your real name or a pseudonym.

Public Information

Most activity on Medspoke is public, including your profile information your posts, and certain information about your posts like the date and time. The people you follow and who follow you, and posts you Like are also public.

If you like or otherwise publicly engage with an ad on our services, that advertiser might thereby learn information about you associated with the ad with which you engaged such as characteristics of the audience the ad was intended to reach.

You are responsible for your posts and other information you provide through our services, and you should think carefully about what you make public, especially if it is sensitive information.

By publicly posting content, you are directing us to disclose that information as broadly as possible including through our APIs, and directing those accessing the information through our APIs to do the same. To facilitate the fast global dissemination of posts to people around the world, we use technology like application programming interfaces (APIs) and embeds to make that information available to websites, apps, and others for their use - for example, displaying posts on a news website or analyzing what people say on Medspoke. We generally make this content available in limited quantities for free and charge licensing fees for large-scale access. We have standard terms that govern how this data can be used, and a compliance program to enforce these terms. But these individuals and companies are not affiliated with Medspoke, and their offerings may not reflect updates you make on Medspoke.

Contact Information

We use your contact information, such as your email address or phone number, to authenticate your account and keep it - and our services - secure, and to help prevent spam, fraud, and abuse. We also use contact information to enable certain account features (for example, for login verification), and to send you information about our services, and to personalize our services, including ads. If you provide us with your phone number, you agree to receive text messages from Medspoke to that number as your country's laws allow. Medspoke also uses your contact information to market to you as your country's laws allow, and to help others find your account if your settings permit, including through third-party services and client applications. You can use your settings for email and mobile notifications to control notifications you receive from Medspoke. You can also unsubscribe from a notification by following the instructions contained within the notification or here.

If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.


Additional Information We Receive About You

We receive certain information when you use our services or other websites or mobile applications that include our content, and from third parties including advertisers. Like the information you share with us, we use the data below to operate our services.

Location Information

We require information about your signup and current location, which we get from signals such as your IP address or device settings, to securely and reliably set up and maintain your account and to provide our services to you.

Subject to your settings, we may collect, use, and store additional information about your location such as your current precise position or places where you've previously used Medspoke - to operate or personalize our services including with more relevant content like local trends, stories, ads, and suggestions for people to follow.

Links

To operate our Service, we keep track of how you interact with links across Medspoke. This includes links in emails we send you and links in posts that appear on other websites or mobile applications.

If you click on an external link or ad on our services, that advertiser or website operator might figure out that you came from Medspoke along with other information associated with the ad you clicked such as characteristics of the audience it was intended to reach. They may also collect other personal data from you, such as cookie identifiers or your IP address.

Cookies

A cookie is a small piece of data that is stored on your computer or mobile device. Like many websites, we use cookies and similar technologies to collect additional website usage data and to operate our services. Cookies are not required for many parts of our services such as searching and looking at public profiles. Although most web browsers automatically accept cookies, many browsers' settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of our services may not function properly if you disable cookies. When your browser or device allows it, we use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage patterns, and to personalize and otherwise operate our services such as by providing account security, personalizing the content we show you including ads, and remembering your language preferences. We do not support the Do Not Track browser option.


Advertisers and Other Ad Partners

Advertising revenue allows us to support and improve our Service. We use the information described in this Privacy Policy to help make our advertising more relevant to you, to measure its effectiveness, and to help recognize your devices to serve you see and hear. Our ad partners and affiliates may share information with us such as browser cookie IDs, mobile device IDs, hashed email addresses, demographic or interest data, and content viewed or actions taken on a website or app.

Some of our ad partners, particularly our advertisers, may also enable us to collect similar information directly from their website or app by integrating our advertising technology. Information shared by ad partners and affiliates or collected by Medspoke from the websites and apps of ad partners and affiliates may be combined with the other information you share with Medspoke and that Medspoke receives about you described elsewhere in our Privacy Policy.

Medspoke adheres to the Digital Advertising Alliance Self-Regulatory Principles for Online Behavioral Advertising (also referred to as “interest-based advertising”) and respects the DAA's consumer choice tool for you to opt out of interest-based advertising at https://optout.aboutads.info. In addition, our ads policies prohibit advertisers from targeting ads based on categories that we consider sensitive or are prohibited by law, such as race, religion, politics, sex life, or health. Learn more about your privacy options for interest-based ads here and about how ads work on our services here.

If you are an advertiser or a prospective advertiser, we process your personal data to help offer and provide our advertising services.

Medspoke sends NPI numbers to advertisers along with how you engage with the ads on the platform.


Other Third Parties and Affiliates

We may receive information about you from third parties who are not our ad partners, such as others on Medspoke, partners who help us evaluate the safety and quality of content on our platform, our corporate affiliates, and other services you link to your Medspoke account.

You may choose to connect your Medspoke account to accounts on another service, and that other service may send us information about your account on that service. We use the information we receive to provide you features like cross-posting or cross-service authentication, and to operate our services.


Personalizing Based On Your Inferred Identity

When you log into Medspoke on a browser or device, we will associate that browser or device with your account for purposes such as authentication, security, and personalization. When you provide other information to Medspoke, including an email address, we associate that information with your Medspoke account. Subject to your settings, we may also use this information in order to infer other information about your identity, for example by associating your account with hashes of email addresses that share common components with the email address you have provided to Medspoke. We do this to operate and personalize our services. For example, if you visit websites with sports content on your laptop, we may show you sports-related ads on Medspoke for Android and, if the email address associated with your account shares components with another email address, such as shared first name, last name, or initials, we may later match advertisements to you from advertisers that were trying to reach email addresses containing those components.


Law, Harm, and the Public Interest

Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, share, or disclose your personal data or other safety data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party's, including a government's, request to disclose your personal data.


Change of Ownership

In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity. We may also disclose personal data about you to our corporate affiliates in order to help operate our services and our affiliates' services, including the delivery of ads.


Non-Personal Information

We share or disclose non-personal data, such as aggregated information like the total number of times people engaged with a post, demographics, the number of people who clicked on a particular link, the topics that people are posting about in a particular location, some inferred interests, or reports to advertisers about how many people saw or clicked on their ads.

DMD Healthcare Communications Network Participation Disclosure

This website is a member of the DMD Healthcare Communications Network (the “HCN”). HCN is owned and managed by DMD Marketing Corp (“DMD”) and is designed to enable DMD and HCN members to provide medically relevant business communications to authenticated health care professionals.

Your registration at this website includes registration with HCN. As a result, your contact and other professionally relevant information will be disclosed to DMD and each HCN member to provide you medically relevant content as described in the HCN privacy policy available at https://HCN.health/privacy-policy/. The HCN privacy policy provides details on how to manage your information, including opting out of participation in the HCN.

To the extent that this site’s privacy policy conflicts with the HCN privacy policy, with respect to the use of this information by HCN, the conflict will be resolved in favor of the HCN policy.